Търсим хора с Немски език за постоянна работа в IT сферата.
Отлични условия и допълнителни възнаграждения.
Ref.No: TSA_DE
Описание и
Изисквания: We are currently looking for Technical Support Analyst with German Language to be involved in a project for International Company.
We expect:
Fluency in German language
Good Knowledge of English language
Able to work in a multinational environment
Basic IT knowledge
Being consistent and focused
Excellent communication skills
Your duties include:
First point of contact in answer incoming customer calls, e-mails, chat
Identifying and resolving Customers’ issues, opening requests.
Receiving and logging customer issues or requests and ensuring proper documentation
Performing customer request/problem identification and following defined procedures to resolve correctly
Documenting troubleshooting steps and customer information when required, notifying responsible resolving team
Our offer:
Great opportunity to start a career in a well established company;
Excellent working conditions;
Cooperative team environment;
Ongoing trainings and mentorship;
Personal training programs if they relate towards advancement of the employee;
Competitive salary with attractive social package.
We will treat your application with confidentiality, professionalism and respect.
Only the short listed candidates will be contacted.
To apply for this position, please send your CV at: georgi_mac@mail.bg
Населено Място: София / България